Privacy Policy

Itochu Australia Limited (IAL) is a wholly owned subsidiary of Itochu Corporation. Itochu Minerals & Energy of Australia Pty Ltd (IMEA) is owned by Itochu Australia Limited and Itochu Corporation.

IAL, IMEA and their respective Australian subsidiaries, are bound by the National Privacy Principles as set out in the Privacy Act 1988 (Cth). This policy sets out how we collect and treat your personal information.

1.We respect your privacy

1.1. IAL and IMEA respect your right to privacy and are committed to safeguarding the privacy of our employees, customers and website visitors.

2.Collection of personal information

2.1. IAL and IMEA will, from time to time, receive and store personal information, provided to us directly or given to us in other forms.
2.2. IAL and IMEA will collect personal information:
(a) for the purpose of recruitment and employment (Employment Information); and
(b) in order to provide goods or services to customers (Customer Information).
Personal Information may also include the following:
(i) in relation to Employment Information – date of birth, curriculum vitae, education, qualification, language skills, medical information,
emergency contact, banking details etc; and
(ii) in relation to Customer Information – information on the purchase, sale or use of our products and services.
2.3. Additionally, we may also collect any other information you provide while interacting with us.

3.Use of your personal information

3.1. Employment Information may be used for recruitment and human resources management purposes.
3.2. IAL and IMEA may use Customer Information collected from you to provide you with information, updates and our services. We may also use Customer Information to process your orders, carry out credit checks and make you aware of new and additional products, services and opportunities.
3.3. IAL and IMEA may contact you by a variety of measures including, but not limited to telephone, email, sms or mail.

4.Disclosure of your personal information

4.1. We may disclose your personal information to any of our employees, officers, insurers, professional advisers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes set out in this Policy. Personal information is only supplied to a third party when it is required for the delivery of our services.
4.2. We may from time to time need to disclose personal information to comply with a legal requirement, such as a law, regulation, court order, subpoena, warrant, in the course of a legal proceeding or in response to a law enforcement agency request.
4.3. We may also use your personal information to protect the copyright, trademarks, legal rights, property or safety of IAL and IMEA, its customers or third parties.
4.4. Information that we collect may from time to time be stored, processed in or transferred between parties located in countries outside of Australia. These may include, but are not limited to Singapore and Japan.
4.5. By providing us with personal information, you consent to the terms of this Privacy Policy and the types of disclosure covered by this Policy. Where we disclose your personal information to third parties, we will request that the third party follow this Policy regarding handling your personal information.

5.Security of your personal information

5.1. IAL and IMEA are committed to ensuring that the information you provide to us is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure information and protect it from misuse, interference, loss and unauthorised access, modification and disclosure.
5.2. The transmission and exchange of information is carried out at your own risk. We cannot guarantee the security of any information that you transmit to us, or receive from us. Although we take measures to safeguard against unauthorised disclosures of information, we cannot assure you that personal information that we collect will not be disclosed in a manner that is inconsistent with this Privacy Policy.

6.Access to your personal information

6.1. You may request details of personal information that we hold about you in accordance with the provisions of the Privacy Act 1988 (Cth). A small administrative fee may be payable for the provision of information. If you would like a copy of the information, which we hold about you or believe that any information we hold on you is inaccurate, out of date, incomplete, irrelevant or misleading, please email us at

7.Complaints about privacy

7.1. If you have any complaints about our privacy practices, please feel free to send in details of your complaints to Level 23 Gateway, 1 Macquarie Place, Sydney NSW 2000. We take complaints very seriously and will respond shortly after receiving written notice of your complaint.

8.Changes to Privacy Policy

8.1. Please be aware that we may change this Privacy Policy in the future. We may modify this Policy at any time, in our sole discretion and all modifications will be effective immediately upon our posting of the modifications on our website or notice board. Please check back from time to time to review our Privacy Policy.


9.1. When you visit our website
When you come to our website we may collect certain information such as browser type, operating system, website visited immediately before coming to our site, etc. This information is used in an aggregated manner to analyse how people use our site, such that we can improve our service.
9.2. Cookies
We may from time to time use cookies on our website. Cookies are very small files which a website uses to identify you when you come back to the site and to store details about your use of the site. Cookies are not malicious programs that access or damage your computer. Most web browsers automatically accept cookies but you can choose to reject cookies by changing your browser settings. However, this may prevent you from taking full advantage of our website. Our website may from time to time use cookies to analyses website traffic and help us provide a better website visitor experience.
9.3. Third party sites
Our site may from time to time have links to other websites not owned or controlled by us. These links are meant for your convenience only. Links to third party websites do not constitute sponsorship or endorsement or approval of these websites. Please be aware that IAL and IMEA is not responsible for the privacy practices of other such websites other than . We encourage our users to be aware when they leave our website, to read the privacy statements of each and every website that collects personal identifiable information.